~ FAQs ~
Q. Do I have to have a provisional licence before I start learning?
A. Yes! Here's some more information - click here
Q. Do I have to pass my theory test before learning to drive?
A. Nope! You can start learning to drive as soon as you have your provisional licence. We can support you with your theory though. Click here to sign up for our free theory test revision site
Q. Will I be able to choose my instructor?
A. To a certain extent yes - however our instructors have different availability and cover different areas. We will do our best to book you in with the instructor of your choice
Q. How do I know my instructor is 'real'?
A. Your instructor will either be an Approved Driving Instructor and display a green badge in their windscreen. Or, your instructor will be a Potential Driving Instructor (meaning they have 1 final test to complete before becoming fully qualified, however have completed over 40 hours of mandatory training to a high standard with an instructor trainer), and will display a pink badge in their windscreen.
You can ask your instructor to see their badge and they will be happy to show you.
Legally any instructor must display this badge whilst being paid to teach. If your instructor does not have a badge, please ask to see it
Q. Will I have the same instructor every lesson?
A. Yes, you'll always have the same instructor unless you specifically ask to change instructors
Q. What will happen on my first lesson? What do I need to bring?
A. Check out our page here which explains everything you need to know about your first lesson
Q. How many lessons do I need? How often should I have lessons?
A. The DVSA recommend you have around 40 hours of lessons. This will depend on how quickly you learn and how often you have lessons, which will depend on your availability. Pupils usually have lessons weekly, some choose to have more than one lesson a week, and some choose to have lessons fortnightly. You can also choose the length of your lessons - you could have 1 hour lessons, 1.5 hour lessons, or 2 hour lessons. It's beneficial to keep your skills up and to be consistent with your lessons, and this will help you be more prepared for your driving test
Q. What areas do you cover?
A. You can see our current areas here
Q. How much do you charge?
A. Our current prices can be found here
Q. How do I pay for my lessons?
A. In early 2020 we stopped accepting cash payments for lessons after one of our instructors was given fake bank notes. All lesson payments now must be via bank transfer, or gift voucher. For block bookings, you must pay up front in advance. For normal lessons, you can choose when to pay, as long as payment has been made before the lesson starts
Q. Can I buy lessons as a present for someone?
A. Yes of course! Please contact Laura on 07982 493422 or message us on Facebook. We can send a gift voucher to you, directly to the recipient in a card/envelope, or we can send it via email
Q. How do I cancel my lesson?
A. You can contact your instructor directly to cancel and rearrange your lesson. Please give us 48 hours notice to cancel, otherwise we may have to charge you for cancelling at short notice
Q. Do you have terms & conditions?
A. Yes, please click here
Q. What cars do you have, and who are your instructors?
A. You can see our cars and information about our instructors here
Q. What support do you offer?
A. You can see our current services and support here
Q. Do you do intensive courses?
A. We don't offer full intensive courses where you drive for 8 hours a day over 5 days, for various reasons. We often find pupils do not learn best this way, learning to drive can be overwhelming and it's a lot to take in. You'll lack overall driving experience and the pressure of learning can be too much. However, we can provide semi intensive courses, where you could do (for example) 10 hours a week, over 4 weeks. Please contact us if you'd like to do this
Q. Can I drive on a motorway as a learner driver?
A. Yes! However, you must be with an Approved Driving Instructor in a car fitted with dual controls. You may not drive on a motorway with a trainee driving instructor, or with friends or family
Q. When can I book my driving test?
A. This will vary from pupil to pupil. We strongly recommend speaking to your driving instructor first, as they will be able to give you a better idea as to when you will be ready
Q. Why should I choose DKM Driving?
A. We offer experienced and passionate driving instructors who genuinely care about supporting you to learn to drive and develop your skills. Our instructors have had many hours of training and continue to do CPD to be the best we can be.
We offer affordable prices and are well known and reputable in our local area. We are able to support pupils with different needs, and we're always honest with you. We will always be easy to contact if you need us, and will always support you with anything you need - whether it's theory support, practical driving lessons, or something else.
We'd love for you to have a lesson with one of our instructors to see how you feel - and we'd be delighted if you are happy and wish to continue learning to drive with us! But we won't be offended if you choose to learn to drive somewhere else - we appreciate that not every instructor suits every pupil. If you feel your instructor is not best suited to your needs, please contact us - we may be able to offer you lessons with a different instructor from DKM Driving, or we may be able to recommend another local instructor!
Q. I'm scared of crashing your car!
A. Don't panic! All of our instructors have the appropriate driving instructor insurance and as instructors, we know that it is inevitable that accidents, bumps, and scratches will happen at some point. All of our instructors have dual controls and will do their best to prevent any incidents from happening in the first place. IF an incident does happen for whatever reason, your instructor will stay calm and will not be angry. You will not be charged for the damage (unless you were purposely driving dangerously and ignoring your instructor's instructions). Any incidents that happen can be claimed through our instructor insurance - so it's not a problem! Your instructor will reassure you and make sure that you are ok - you are our priority!
Q. Can I learn to drive with friends or family?
A. Yes! However, you must meet all of the legal requirements.
~ Your supervising driver must be 21 years or over
~ Your supervising driver must have held a valid UK driving licence for 3+ years
~ Your supervising driver must follow the same rules as if they were driving - no using mobile phones, drinking, taking drugs, etc.
~ You must have visible L plates on the front and rear of your car
~ Your car must have tax and an MOT, and be legal and roadworthy
~ You must have the appropriate insurance
~ You must have an additional mirror fitted for the examiner if you wish to take your car to your driving test
Q. What happens if I don't like my instructor, or have a complaint?
A. If you aren't getting on with your instructor for whatever reason, please contact us as soon as possible. DKM Driving will always do our best to put things right immediately. Please contact Laura on 07982 493422
Q. I still have a question...
A. Please contact us here if there's anything else we can help with :)